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PRIVACY POLICY

This privacy policy applies between you, the user of this website and us, Love and Love Limited, the owner and provider of this website. Love and Love Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside and in addition to, our terms and conditions, which can be found at: www.loveandlove.co.uk/terms-and-conditions

 

Scope of this Privacy Policy

This privacy policy applies only to the actions of Love and Love Limited and users with respect to this website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Love and Love Limited is the “data controller”. This means that Love and Love Limited determines the purposes for which, and the manner in which, your data is processed.

 

Data That is Collected Automatically

To the extent that you access the website, we will collect your data automatically, for example:

1.  We automatically collect some information about your visit to the w This information helps us to make improvements to website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

2.  We will collect your data automatically via cookies (not the chocolate chip kind, sorry!), in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our Use of Data

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

a. Internal record keeping;

b. Improvement of our products/services;

c. Transmission by email of marketing materials that may be of interest to you;

d. Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website;

 

This information is collected in accordance with this policy.

We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your Rights” below).

For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in.

For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

We may use your data to show you Love and Love Limited adverts and other content on other websites. If you do not want us to use your data to show you Love and Love Limited adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).

 

Who We Share Data With

We may share your data with the following groups of people for the following reasons:

a. Our employees, agents and/or professional advisors – to obtain advice from professional advisers;

b. Third-party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;

 

Keeping Data Secure – Your Data and Privacy is Important To Us

We will use technical and organisational measures to safeguard your data, for example:

a. Access to your account is controlled by a password and a user name that is unique to you.

b. We store your data on secure servers.

c. Payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology).

We have measures in place to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address: love@loveandlove.co.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this e-mail address: love@loveandlove.co.uk.

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

 

Links to Other Websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

 

Cookies

This website may place and access certain cookies on your computer.   Love and Love Limited uses cookies to improve your experience of using the Website and to improve our range of products.  Love and Love Limited has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Love and Love Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the Website may not function fully or as intended.

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

 

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

 

Changes to This Privacy Policy

Love and Love Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.   You may contact Love and Love Limited by email at love@loveandlove.co.uk

We have legal requirement as business owners that cover a wide range of things from how we deal with your data to how we run our website. As responsible business owners we will always proactively work to ensure that your Love and Love Limited experience is one that you enjoy and are confident about.